Difficulties Encountered by Selected Restaurant Staff in Tayabas City During the Covid-19 Pandemic
The Philippine economy has fallen due to the Covid-19 pandemic and it undeniably affected the food service industry and hospitality industry – one of the largest workforce sectors in the Philippines. The study determined the difficulties of restaurant staff in Tayabas City, Philippines in terms of Safety Protocol, Travel Restrictions, Working Hours, and Employment Status. The aim of this quantitative study was to determine the challenges encountered by restaurant staff in Tayabas City during Covid-19 pandemic. The researchers used a self-made survey questionnaire which they administered to the 115 selected restaurant staff who were chosen through convenience sampling and had served as the respondents of the study. Frequency, percentage, weighted mean, Chi-Square, and Kruskal-Wallis tests were used as statistical tools in determining the result of the study. Based on the results, it was found that the majority of the respondents were aged 18-25, males, college level, and had a monthly income between Php5001- Php 10,000. The difficulties were determined among the respondents in terms of: Safety Protocol, Travel Restrictions, Working Hours, and Employment Status, and a majority of them agreed that they encountered these kinds of situations.
Keywords: Covid-19, Restaurant staff, Difficulties
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