Difficulties Encountered by Selected Restaurant Staff in Tayabas City During the Covid-19 Pandemic

Authors

  • Geraldine Advincula Southern Luzon State University
  • Analie M. Montserrat Quezon National Agricultural School-TESDA, Philippines
  • Ronald Bulfa Polytechnic University of the Philippines-Lopez Campus

Abstract

The Philippine economy has fallen due to the Covid-19 pandemic and it undeniably affected the food service industry and hospitality industry – one of the largest workforce sectors in the Philippines.  The study determined the difficulties of restaurant staff in Tayabas City, Philippines in terms of Safety Protocol, Travel Restrictions, Working Hours, and Employment Status. The aim of this quantitative study was to determine the challenges encountered by restaurant staff in Tayabas City during Covid-19 pandemic. The researchers used a self-made survey questionnaire which they administered to the 115 selected restaurant staff who were chosen through convenience sampling and had served as the respondents of the study.  Frequency, percentage, weighted mean, Chi-Square, and Kruskal-Wallis tests were used as statistical tools in determining the result of the study. Based on the results, it was found that the majority of the respondents were aged 18-25, males, college level, and had a monthly income between Php5001- Php 10,000. The difficulties were determined among the respondents in terms of: Safety Protocol, Travel Restrictions, Working Hours, and Employment Status, and a majority of them agreed that they encountered these kinds of situations.

Keywords: Covid-19, Restaurant staff, Difficulties

Author Biographies

Analie M. Montserrat, Quezon National Agricultural School-TESDA, Philippines

Instructor for Tourism Courses 

Ronald Bulfa, Polytechnic University of the Philippines-Lopez Campus

Chief, Office of the Student Affairs & Services Polytechnic University of the Philippines Lopez Branch Lopez, Quezon Philippines

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Published

2022-06-30

How to Cite

Advincula, G., Montserrat, A. ., & Bulfa, R. . (2022). Difficulties Encountered by Selected Restaurant Staff in Tayabas City During the Covid-19 Pandemic. Journal of Technology Management and Technopreneurship (JTMT), 10(1), 1–9. Retrieved from https://jtmt.utem.edu.my/jtmt/article/view/6049

Issue

Section

Journal of Technology Management and Technopreneurship

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